Remarkable!: Maximizing Results through Value Creation by Dr. Randy Ross & David Salyers

Author:Dr. Randy Ross & David Salyers
Language: eng
Format: mobi
Tags: Management, Organizational effectiveness, BUS046000, Value, Organizational behavior
ISBN: 9781493403097
Publisher: Baker Publishing Group
Published: 2016-02-08T14:00:00+00:00

“The ER Factor is about competing against others and positioning self over others—the opposite of humility. ER stands for two components that are always prominent in value extraction: ego and rivalry. A person’s ego leads one to elevate self over others by posturing oneself as smart-ER, fast-ER, strong-ER, bright-ER, wealthi-ER, and pretti-ER, which means essentially bett-ER than others. This creates a competitive atmosphere where there is a clear winn-ER and a clear los-ER. The rivalry has begun. This rivalry introduces another even more crippling element—pow-ER. Where there is opposition, the winn-ER is usually loud-ER and demonstrates more pow-ER than others involved. This ‘powering up,’ or escalation, is the antithesis of collaboration and involves self-promotion and dominance.”

“All right,” Dusty interjected. “But isn’t it sometimes necessary to exercise power in order to move things forward?”

“Great question!” Fred responded. “Don’t confuse power with influence. Leadership is about influence—inspiring people toward positive action. Power is about dominance—pushing others to action against their will. And remember the truism, ‘Nothing of long-lasting, positive value ever happens by force.’ Influence, however, comes by modeling humility and living in growth gear. Living in growth gear, as we said, involves engaging with truth through honest evaluation and maintaining a solution-oriented perspective. Demonstrating a willingness to change for the better inspires others to do the same.

“Those on the ER side of the situation demonstrate no real interest in personal growth. There is no vision for transforming the situation into something for the greater good of all. Rather, defensiveness takes over and individuals resort to rationalization to justify their actions and attitudes. When people begin to rationalize behavior rather than facing it honestly and seeking to grow, stagnation is the result. Stagnation occurs when there is no solution-oriented perspective. This then impedes collaboration and any movement toward a positive resolution. After a while, people begin to pull away from one another. This alienation creates an environment often characterized by desperation—where a lack of trust forces people to act in self-protective ways. It is the exact opposite of what is created when people are in growth gear and an atmosphere of inspiration prevails. Choosing to extract value and placing I over us is always compounded by ego and rivalry. You may get others to agree with you as you rationalize your behavior, but a positive outcome is all but impossible. No matter how many people may agree with you, the reality remains that bad choices have bad outcomes. Bad choices always have a ‘gotcha!’ And adopting a posture of value extraction is a bad choice.”

Fred paused for a moment and then summarized the downward spiral.

“Rather than getting into growth gear through honest evaluation, rationalization disengages the gears of growth. It is the antithesis of authenticity. Rather than facing reality, a person makes excuses and justifies poor behavior. This inability to look at one’s self honestly and subsequent lack of ownership will eventually lead to stagnation. As the situation degenerates, a lack of engagement prevents people from relating effectively or connecting deeply with one another.

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